Manage all top of the houseoperational data related and reporting related initiatives for Client Advocacy and other supported areas using operational metrics related to back office and contact center operations, including supervising teams related to data governance and reporting governance. Provide guidance for, coordinate with, and set prioritization for technology team

Sets the direction for the department's strategic planning framework and operating planning processes. Facilitates dialogue with department executives to create the department priorities and strategies in support of the function and enterprise strategies. Provides leadership and coordination for the development and implementation of strategic metrics for the department an

Direct and monitor the activities of the area to ensure optimum efficiency, effectiveness and quality by formulating and overseeing business unit goals, budgets, operating policies and procedures. Integrate triaging/restaging efforts within and among all units through proactive recommendations and implementation of employee skills, processes (workflow and sequencing of ac

Provide leadership and oversight of Disability Income claims operations, ensuring claims are being administered in compliance with applicable state laws and regulations. Manages teams that both administer claims and support claims through recruitment, selection, training, development, motivation, and salary administration of staff. Primary Duties & Responsibilities Respon

Work Intake and Process Rationalization Streamline the work intake process by assessing and prioritizing engineering requests, ensuring alignment with business objectives. Rationalize existing processes to eliminate redundancy and optimize efficiency. Security Engineering and IAM Collaborate with the engineering team to develop and enhance IAM solutions, including access

Plans, coordinates and actively manages the IT delivery plans for complex, cross functional technical solutions that generally spans multiple, technical products. Manages the end to end plan that is inclusive of all of the changes needed to technical products in support of initiative outcomes. Projects often involve network, server, or software implementation and upgrades

Builds relationships with Financial Advisors and internal partners. Develops the skills necessary to successfully underwrite Life, Disability, and/or Long term Care insurance policies in an inclusive and fast paced environment ensuring all quality, service and production goals are met. Primary Duties & Responsibilities Field & Client Experience Responsible for credible an

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a specialized ar

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. The Sr. Analytics Engineer at Northwestern Mutual Life Insurance Company in Milwaukee, WI will develop new and refactor existing data pipelines for different products using different ETL tools like SSIS, Informatica, Airflow, DAG. Automate and sc

Coordinates and implements communication programs, initiatives, and campaigns that align with Northwestern Mutual's strategic corporate communication priorities. These activities inform, educate, and influence target audiences including the company's employees, the field, and other stakeholders. Primary Duties & Responsibilities Intakes communication requests and manages

This role is responsible for managing compliance risks by executing on one or more of the following on behalf of or in partnership with the Chief Compliance Officer (CCO) of NMIS and NMWMC Exams initiated by state or federal regulatory agencies that regulate Northwestern Mutual or its subsidiaries/affiliates. Required FINRA reportable events including required Form U4/For

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Northwestern Mutual Real Estate The Southern California Regional Office team is focused on sourcing commercial real estate investment opportunities across Southern California. Debt placement property types include apartment, senior housing, offic

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This position is open to remote. However, if local to MKE or NYC, it will require some onsite presence each week (3 days in MKE or 2 days in NYC). What is the role? As the leader of application architecture team, you will be responsible for worki

Leads a team of wealth planning attorneys and other professionals responsible for designing and delivering solutions to NM's high net worth clients; oversees daily operations related to delivery of wealth plans; contributes to development of and drives execution of SPS' wealth planning strategy. Serves as a right hand person to the Vice President over wealth planning and

Planning & Direction Lead the development of and advise departmental / function strategy development and execution, ensuring alignment with key business priorities and outcomes. Lead department/functional central initiatives that drive business value. Collaborate, plan and prioritize with and through people to bridge strategies across teams. Support a sophisticated area o